Support / Hosting & care
Hosting and website care for the part after launch.
A website is a working part of the business, not a file that gets handed over and forgotten. We provide a clear home for releases, updates, fixes and considered improvements, with the level of care shaped around your team and the site you actually run.
Hosting, maintenance and thoughtful improvements for teams that want their website to stay dependable after launch.
What changes
Clear ownership of the website after launch
Website care should make the system calmer, not create another layer of mystery. We start by making ownership and the release path clear, then agree a level of support that matches the site. Small, well-understood improvements are usually more useful than a large retainer full of work that has not earned its place.
- Fewer small technical decisions competing with the rest of the work
- An honest view of what needs attention now and what can wait
- A website that can keep evolving without losing its shape
What is included
A complete working set, not a loose handoff.
- 01
Hosting setup and ownership
A hosting arrangement with clear access, deployment responsibilities and a practical explanation of what is running where.
- 02
Release and rollback routine
A repeatable way to publish changes, review the result and recover safely when a release needs more attention.
- 03
Content and dependency updates
Planned updates to the things that keep changing, with care taken around compatibility and editorial intent.
- 04
Technical triage
A sensible route for investigating broken paths, unexpected behaviour and small issues before they become a confusing queue.
- 05
Accessibility and performance checks
Periodic attention to the details that affect how comfortably people can use the site across devices and connections.
- 06
Improvement backlog
A prioritised record of useful next steps so ongoing care contributes to the site rather than becoming maintenance for its own sake.
Proof in the process
Care is tangible in the details: accessible environments, documented releases, a visible backlog and a clear explanation when a change is ready to ship.
The strongest proof is visible in the work itself: the decisions, states, tests and handover that make the result dependable.
Check 01
Hosting and access notesCheck 02
Release and rollback checklistCheck 03
Issue and improvement triageCheck 04
Living site documentation
How we work
A clear route through the project.
The sequence can flex with the brief, but the important decisions happen in the right order and stay visible.
Review
We inspect the current site, hosting arrangement, release path and the jobs your team already knows are waiting.
Set up
We make access, environments, backups and responsibilities legible before taking on the ongoing rhythm.
Care
We handle agreed updates and investigate issues with a bias towards small, understandable changes.
Improve
We keep a visible backlog and use regular reviews to decide which improvements deserve the next piece of attention.
Useful answers
Questions about hosting & website care.
Clear answers before the scope is clear enough for a proposal.
Do you host websites you did not build?
Often, yes. We begin with a review of the codebase, deployment setup and access so we can be honest about what can be cared for and what should be improved first.
Is website care a fixed monthly package?
It can be a regular arrangement or a clearly scoped block of work. The right shape depends on how often the site changes and how much support your team wants nearby.
Can you make content changes for us?
Yes, where the arrangement includes editorial support. We can also improve the content workflow so your team can make routine updates with confidence.
Can you move our site to a different host?
We can review the current setup and plan a move when it is appropriate. Migration work is handled as a defined project so the risks, access and rollback path are clear.